Privacy Policy
Privacy Policy
At Maven Australia ("we," "us," "our"), we value the privacy of our customers ("you," "your"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us in any way. Please read this policy carefully to understand our views and practices regarding your personal information.
1. Information We Collect
We may collect the following types of personal data:
- Personal Identification Information: This includes name, email address, shipping address, billing address, phone number, and payment information when you place an order.
- Usage Data: Information about your interactions with our website, such as your IP address, browser type, browsing history, and other details collected through cookies or other tracking technologies.
- Order Data: Information related to the items you purchase, including product details, shipping information, and order status.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Transactions: We use your information to fulfill your orders, process payments, and deliver the products to you.
- Customer Service: We use your information to respond to inquiries, resolve issues, and provide support.
- Improving Our Services: We analyze customer behavior to enhance our website's functionality, user experience, and overall service quality.
- Marketing & Promotions: With your consent, we may use your information to send newsletters, promotions, and updates about our products. You can opt-out of these communications at any time.
3. Sharing Your Information
We may share your personal information with:
- Dropshipping Suppliers: To fulfill your orders, we share your name, shipping address, and order details with our third-party suppliers. They are only provided the data necessary to complete your transaction.
- Payment Processors: We use third-party payment gateways to process payments. These companies have access to your payment information but are obligated to protect your data.
- Service Providers: We may share your information with third-party vendors to perform services such as website hosting, email marketing, and data analysis.
- Legal Obligations: We may disclose your information when required by law, to enforce our policies, or to protect our rights and safety.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files that store information about your browsing behavior. You can control the use of cookies through your browser settings, but disabling them may limit your ability to use some features of our site.
5. Your Data Protection Rights
Depending on your location, you may have the following rights concerning your personal data:
- Access: You have the right to request a copy of your personal data.
- Rectification: You have the right to correct any inaccurate or incomplete data.
- Erasure: You may request the deletion of your personal data, subject to legal obligations.
- Restriction: You can request a restriction on the processing of your data.
- Objection: You may object to the processing of your data, especially in the case of marketing.
- Data Portability: You can request a copy of your data in a machine-readable format.
If you wish to exercise any of these rights, please contact us at: info@maven-aus.com
6. How We Protect Your Information
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the Internet can be guaranteed to be 100% secure. We encourage you to take precautions to protect your personal information when using the Internet.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend you review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any changes by updating the "Effective Date" at the top of this policy. Your continued use of our website after such changes signifies your acceptance of the updated terms.
